FAQ's (Frequently Asked Questions)
Several questions crop up quite frequently, so we've made a list of the most common queries here, covering a range of topics from delivery of flowers, and caring for your gift, to advice on how to place your order, and generally how to use this website.

If your query isn't resolved by one of these questions, please do not hesitate to contact us


FAQs about deliveries

Q:I've placed an order for delivery....When will my item be delivered?
A:Our standard delivery service offers delivery anytime during the working day (i.e. 09.00am and 5.30pm)

Should you need your gift delivered at a specific time, or a guarantee that it will be delivered in the morning, our Express Delivery service gives you the option to specify a three hour time slot.(i.e. between 0900hrs and 1200hrs for Guaranteed AM delivery)

All of the available options will be presented to you on your order form

Q: I've placed an order for delivery, but can't be sure that the person will be at home to receive it.
What do you do, leave it on the doorstep?
A: We know that some flower delivery companies leave flowers on doorsteps, but we certainly don't. If we are not able to obtain an answer from the intended recipient, our first option would be to leave your gift with a neighbour. If we can't find a neighbour to leave them with, the gift will be returned to the shop, and re-delivered at a more suitable time (this may not be the same day).

Either way we will leave a 'calling card' through the door to advise the recipient where they have been left, so they can be easily collected or re-delivered another day.

Q: I need a delivery making on a Sunday, but notice that your shop is closed. Can you deliver on Sundays?
A: Sorry, we don't usually deliver on Sundays. The only exception to this is on Mothering Sunday, and occasionally at Christmas.

FAQs about ordering online

Q:I seem to be getting a SYNTAX ERROR: Price not set - What am I doing wrong?
A:Don't worry, all you have forgotten to do is to select a price.
Simply check the small circle at the side of the price required, then click Add to Order and the item will appear on your order form.

Q:I have added a item to my order form by mistake, but can't seem to remove the item.
A: To remove any item from your order form, simply change the quantity to "0" (zero) and click the recalculate button at the bottom of the order form. The items should then be removed.

Welcome
Welcome to the online home of Nottingham's leading florist Anderson's of Nottingham.

We are able to deliver Flowers, Champagne and Gifts on the Same Day within our local Nottingham Delivery area.
Feel free to wander around the site, if you do encounter any problems use our LiveHelp facility and "chat" online.

Valentine's Day 2012
Tuesday 14th February 2012

Look no further for your Valentine's Day Flowers, as you have arrived at the home of Nottingham's Leading Florist.

We have a range of Valentine's treats to tempt your lover with this Valentine's Day....Flowers, Champagne, Chocolate Gifts, Soft Toys, Balloons and lots more.

We're delivering across our local Nottingham Delivery area so make their Monday morning blues go away, with some of our lovely red roses.
Special Offers
Special Offer
20% off our Luxury Wine Gift Basket

15% off Signature Range

Just Because Range now available

Spend over £55.00 and get 10% off

Order Direct with us and save over 20%
Features
Click&Collect - Order online collect in store

Introducing our Customer Loyalty Scheme - flowersplus+

New Range of Champagnes & Wine available

New Delivery Options

Florists Choice

Shop by Colour !

Shop by Price !

Flowers by Courier - Revealed!

You Tube Content

Order Direct
Save over 20%

Help !
Opening Hours

Search our site

Care Guide

Delivery Area

Delivery Options

Customer Comments

Terms and Conditions

F.A.Q.s
Loading...


Site Map
Flower Shop
Bouquets
Hand Tieds
Vases of Flowers
Arrangements
Roses
Plants






Valentine's Day
Size Matters !
Valentines Prize Draw
Love Packs
Rose Gifts
Valentines Flowers
Valentine's Price Check






Special Collections
Spring Collection
Baby Collection
Florists Choice
Exclusive Collection
Signature Range
Just Because







Shop by Colour
White Collection
Pink Collection
Yellow Collection
Orange Collection
Red Collection

Shop by Price
£10.00 - £ 25.00
£25.00 - £ 40.00
£50.00 - £ 75.00
£75.00 - £250.00


Wines & Spirits
Champagne
Wine Gifts
Whisky
Cognacs
Port and Fortified
Glassware
Gift Ideas






Sympathy Flowers
Wreaths
Sprays
Posies
Family Tributes
Special Tributes
Sympathy Flowers







Other Gifts
Balloon Bouquets
Single Balloons
Greeting Cards
Chocolates
Soft Toys
Vases


flowersplus+
About flowerplus+
Earn Points
Redeem Points

Customer Services

flowersplus+
Click and Collect
Blog
Flower Care
News
Facebook
Twitter
Search our Site
Delivery Area
Business Flowers
Terms & Conditions
FAQs

We accept payment by                       

Nottingham's Leading Florist and Flower Delivery Experts, We deliver Flowers, Champagne, Chocolates, Soft Toys and Gifts in and around the Nottingham area.
Special selection of products available to order online 24 hours a day.

Delivering flower across the Nottingham area, including Adbolton, Arnold, Aslockton, Aspley, Attenborough, Awsworth, Baskersfield, Barton-in-Fabis, Basford, Bassingfield, Beechdale, Beeston, Bestwood Park, Bestwood Village, Bilborough, Bingham, Bobbers Mill, Bradmore, Bramcote, Breaston, Broxtowe, Bulwell, Burton Joyce, Bulcote, Bunny, Calverton, Caythorpe, Carlton, Carrington, Chilwell, Cinderhill, Nottingham City Hospital, Clifton, Clifton Village, Clipston-on-the-Wolds, Colwick, Cossall, Cotgrave, Cropwell Bishop, Cropwell Butler, Dale Abbey, Daybrook, Draycott, Dunkirk, East Bridgford, Eastwood, Edwalton, Elton, Edwalton Park, Epperstone, Forest Fields, Gamston, Gedling, Giltbrook, Gonalstone, Gotham, Granby, Gunthorpe, Heathfield, Hempshill Hall, Heronridge, Highbury, Holme Pierrepont, Hucknall, Hyson Green, Ilkeston,
Keyworth, Kirk Hallam, Kimberley, Lambley, Lowdham, Linby, Mapperley, Mapperley Park, Meadows, Netherfield, Newstead Abbey, Newton, Newthorpe,
Normanton-on-the-Wolds, Nuthall, Nottingham City Centre, Nottingham Hospitals, Nottingham Trent University, Nuthall, Orston, Oxton, Oxton Hill, Papplewick, The Park, The Park Hospital, Plumtree, Porchester, Queens Medical Centre, Radcliffe on Trent, Radford, Ratcliffe on Soar, Ravenshead, Redhill, Rise Park, Risley, Ruddington, Sandiacre, Sawley, Saxondale, Scarrington, St Anns, Shelford, Sherwood, Snapes Wood, Snienton, Stanton on the Wolds, Stapleford, Stockhill, Stoke Bardolph, Strelley, Sutton-cum-Granby, Thoroton, Thorneywood, Thrumpton, Tollerton, Top Valley, Toton, Trowell, University of Nottingham, Watnall, West Bridgford, Whatton, Whitemoor, Wilford, Wollaton, Woodthorpe, Woodborough,

A. A. Anderson's of Nottingham Limited Reg Office:10 King Street, Nottingham NG1 2AS Registered in England:2105350 VAT Registration: GB 309 6441 51 
© All content is copyright of A. A. Anderson's of Nottingham Limited